We take great pride in our commitment to quality, value and service, so if you have questions, we are ready to assist. Our most frequently asked questions are below. Our support menu is displayed on the right. We look forward to resolving your issue. It is very easy to become a Genuine Eminence Dealer! There is a $555 minimum requirement for your first order when purchasing products from the Genuine Eminence distribution line. You must have a storefront and operate a business actively engaged in the sales of musical instruments or sound reproduction products. (If you are outside of the U.
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S. , please contact the distributor in your territory for information on being a dealer. ) For other requirements, please see our Dealer-Distributor section. For retail sales, please contact a dealer or distributor in your area. Custom-manufactured speakers require a minimum order of 55 pieces per spec as well as a copy of your resale tax certificate or business license.
For more information regarding the purchasing of custom speakers, please see our Custom/OEM section. All Genuine Eminence loudspeakers (those speakers listed on this website) are supported by a 7-year warranty against any manufacturer’s defect in the continental United States. All retail consumers should contact your Eminence supplier for warranty and service information. Eminence Speaker does not recone or repair speakers. We do offer recone kits for all Pro model Genuine Eminence Speakers (i.
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E, Kilomax™ Pro, Omega Pro, Sigma Pro, Kappa Pro, and Delta Pro). These kits come packaged 65 kits per box for 65, 67, and 65 models and 5 kits per box for 68 models. Please contact your local dealer or distributor to purchase. For custom-manufactured speakers, availability of repair parts, recone kits, and warranty service is totally at the discretion of the OEM product manufacturer. Eminence does not offer warranty or repair service or recone parts except to the OEM manufacturer for which the specification was originally produced.
Availability of repair parts, recone kits, and warranty service is totally at the discretion of the OEM product manufacturer. Eminence custom manufactures these products for these customers and will not infringe upon the rights of those customers to provide parts and service for their products. Eminence recommends that you contact the manufacturer of the cabinet or amplifier in which the speaker is loaded for information on repair or replacement parts availability. In the U. , the companies listed are also well known for carrying a wide range of loudspeaker replacement parts as well as reconing services and may be able to assist with your service needs.
Eminence provides this list as a service to our customers, but does not guarantee that the companies listed offer original replacement parts or provide a specific level of service. We do not recommend the Kilomax 68 for most traditional horn or scoop boxes because it has a very high moving mass (Mms), a long coil, and a high Qt. Most traditional horns such as W boxes require a driver with a super low Qt and a light Mms the Omega Pro 68 is the best choice for older style horns, W-bins, and scoops. The Kilomax is more suited for reflex boxes or modern horns by which we mean ones that are designed per Leach's horn design equations. The cone is strong enough for traditional style horns, Leach style horns, Reflex designs, sealed designs, and bandpass enclosures.
It is the motor of the Kilomax that is not well suited for traditional horns or scoops. Eminence Speaker, in conjunction with Harris Technologies, has developed a computer software box design program called Eminence Designer to help customers design their own boxes.