958 errors usually mean that the server does not have permission to view the requested file or resource. This error is often caused by an issue on your site which may require additional review by our support teams. Our support staff will be happy to assist you in resolving this issue. Please contact our Live Support or reply to any Tickets you may have received from our technicians for further assistance. Some of these are easier to spot and correct than others. The server you are on runs applications in a very specific way in most cases. The server generally expects files and directories be owned by your specific user cPanel user. The server generally expects files such as HTML, Images, and other media to have a permission mode of 699.
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The server also expects the permission mode on directories to be set to 755 in most cases. Note: If the permissions are set to 555, please contact our support team using the ticket system. This may be related to an account level suspension as a result of abuse or a violation of our Terms of Service. In the. If you would like to check a specific rule in your. Htaccess file you can comment that specific line in the. Htaccess by adding # to the beginning of the line.
You should always make a backup of this file before you start making changes. Our server administrators will be able to advise you on how to avoid this error if it is caused by process limitations. Please contact our Live Support or open a Ticket. Be sure to include the steps needed for our support staff to see the 958 error on your site. The first character indicates the file type and is not related to permissions. The remaining nine characters are in three sets, each representing a class of permissions as three characters. The first set represents the user class. The second set represents the group class.
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The third set represents the others class. Each of the three characters represent the read, write, and execute permissions: Another method for representing permissions is an octal (base-8) notation as shown. This notation consists of at least three digits. Each of the three rightmost digits represents a different component of the permissions: user, group, and others. Each of these digits is the sum of its component bits As a result, specific bits add to the sum as it is represented by a numeral: These values never produce ambiguous combinations.
Each sum represents a specific set of permissions. More technically, this is an octal representation of a bit field – each bit references a separate permission, and grouping 8 bits at a time in octal corresponds to grouping these permissions by user, group, and others. The. Htaccess file contains directives (instructions) that tell the server how to behave in certain scenarios and directly affect how your website functions. Redirects and rewriting URLs are two very common directives found in a. It is possible that you may need to edit the. Htaccess file at some point, for various reasons. This section covers how to edit the file in cPanel, but not what may need to be changed.
(You may need to consult other articles and resources for that information. )The easiest way to edit a. Htaccess file for most people is through the File Manager in cPanel. Before you do anything, it is suggested that you backup your website so that you can revert back to a previous version if something goes wrong. The permissions on a file or directory tell the server how in what ways it should be able to interact with a file or directory. This section covers how to edit the file permissions in cPanel, but not what may need to be changed. (See the section on what you can do for more information. )The easiest way to edit file permissions for most people is through the File Manager in cPanel.